Regular Price Items* (instore):

• Return/Exchange 10 days from purchase date
• Must be returned/exchanged in manner purchase was made (in-store/ online)
• Online returns: all shipping costs are the responsibility of the purchaser. Initial shipping fees non-refundable.
• Online order process: please email us at [email protected]
• *Non-Returnable Product: swimwear/underwear, sunglasses, bear spray, climbing gear, sleeping bags, water bottles, stoves/fuel, consumable foods, child carriers, masks and rain ponchos.
  
• All products returned must be in perfect, like-new condition with all tags still on
• We reserve the right to refuse returns that do not respect these conditions upon inspection and refuse in-store return or ship the product back to the customer at their expense. At our discretion, we may impose restocking fees

Sale/Promo Code/Final Sale Items:

• final sale only. No returns or exchanges.
  

Gift Cards:

• Gift Cards are a non-refundable purchase. You cannot collect loyalty points on gift card purchases. At this time, gift cards can only be redeemed in store.